We have an exciting opportunity for you! We have arranged to bring in Neil Dempster, a nationally known expert in Leadership and Management, who will lead us through a fun, informative and thought-provoking workshop titled "EffortWorks: The Language of Results!" This workshop is two days long and will be held on [enter meeting dates] from [enter meeting times] in [enter meeting room or hotel/conference information].
Program Description:
The annual report states it; our budgets reflect it; and the continual improvement process demands it ... do more with less! But how do we make this happen when the landscape keeps changing, and where there are endless demands on our time? Instead of surrendering to the time-honored tradition of trying to manage MORE (who has time for that?), it is time to incorporate some of the new thinking around management and leadership. In today’s work environment it is essential to have self-managing employees because most of their work is completed away from direct supervision. As a result, a major accountability for all managers, leaders, mentors, and coaches should be obvious—to develop employees into self-managers! While we can't dispute the merits of this business imperative, the reality is that many of our current management practices run contrary to the basic laws of human behavior and end up working against the self-management concept! So how do we bridge the gap?
About the Facilitator . . .
Dempster's high-energy and experiential presentation will provide each of us with practical, common sense knowledge on how to inspire and engage employees through effective leadership . . . leadership built on consistency, trust, respect, and sincerity! Topics will include: self-management, coaching versus coaxing, gaining authentic commitment, and efficiency versus results.
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Level 2 learning outcomes for this workshop include the ability to:
- Differentiate between a focus on "results” and a focus on “process,” and be able to communicate this performance-enhancing message to each employee.
- Use the Results Formula to diagnose the cause of performance issues and determine the appropriate steps to correct the situation.
- Use the four quadrants of the Performance Grid to identify each employee and initiate the appropriate behavioral coaching intervention.
- Identify and communicate the steps necessary to achieve results using the Step It! coaching system.
- Implement the "inch-by-inch" incremental improvement process and monitor employee progress.
- Maximize reinforcement opportunities using the AFR (activity focused reinforcement) method of recognition and reinforcement.
- Utilize the Effort Ticket to teach responsibility and accountability, and create a positive expectation of proactive planning and preparedness.
- Differentiate between a “compliance” culture and a “commitment” culture, and be better equipped to gain authentic employee commitment.
- Implement the TPC (think/plan/commit) coaching model to promote employee problem-solving and decision-making.
- Maximize learning outcomes from both formal and informal learning opportunities using the LEARNlinks templates.
- Utilize appropriate Behavioral Outcomes to reinforce appropriate behaviors, respond to the behavioral inhibitors to success, and reduce/eliminate inappropriate behaviors.
Level 3 & 4 learning outcomes for this workshop include:
- Increased employee engagement
- Increased employee satisfaction
- Increased production
- Increased quality
- Reduced turnover
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