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Jessica has a Master's in the dual concentrations of organization development and human resources counseling. She has an undergraduate degree in psychology and media relations.
- EQ-i Certification and completion of the EQ-i Coaching workshop (Began using the EQ-i in 1999)
- Certified in the following Lominger Limited products in the LEADERSHIP ARCHITECT® Suite of tools, including Leadership Architect, Recruiting Architect, Choices Architect (formerly known as Learning Agility), Career Architect (Began using in 1997).
- World of Work Inventory - Levels One and Two Certification (Began using in 1994)
- Certified in Myers-Briggs Type Indicator (Began using in 1986)
- Neuro Linguistic Programming (NLP)
- Psychological Type Differences in Career & Life Planning
- Adult Learning Theory & Practice
- Human Resource Planning
- Organization Change Theory & Development
- Training Needs Analysis and Evaluation
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