Prior to her current role as managing partner for Clearview Performance Systems, Inc., Jessica, for almost 25 years focused her expertise on executive coaching, professional development, and career counseling projects with clients ranging from healthcare organizations to manufacturing, technology, financial services and government entities. Her clients valued her honesty and strong intuitive nature when offering concrete feedback. Her "Doctor of Purpose" professional accomplishments and credentials stack up with the best of them.

Executive Coaching

• Provided coaching and development techniques for a team of senior health administrators PacifiCare. Initially their management style was based on their medical backgrounds, not on what was necessary within the corporate environment. Focused the assessment and coaching primarily on emotional intelligence. Utilized an assessment instrument to measure emotional intelligence (EQ-i®) with each participant. Through guidance and direct feedback, they learned leadership techniques to successfully thrive and grow their respective business units.
• Assessed the potential of mid-level managers for progression to the next level of responsibility within their organization, St. Mary's Food Bank. Created development plans based on the thorough assessment of emotional intelligence, personality, and competencies. Provided an experiential learning model that resulted in a practical application of the new skills within each manager’s work environment.
• Contracted to work within Tucson Electric Power, an Arizona based utility company going through a major business realignment. Conducted competency development assessments for ten managers identified as being at-risk due to job reconfiguration. Designed performance development plans that were initiated for each of the at-risk managers. After six months, all ten managers were reassessed –– five were assessed as high potentials for promotion within the organization and four were able to retain their manager level status. Only one person was moved back into an individual contributor role.

Consulting Projects

Spearheaded the design and implementation of an internal career center for employees of Tucson Electric Power (TEP). The services, actively utilized by 75 percent of the employee population, integrated with the company's other human resources strategies, including the performance management system. One of the most actively used services customized by Jessica, was a comprehensive competency assessment and competency development planning process. This service was initiated with the identification of the key competencies for success by TEP's senior executive team.

Designed and managed a change/career management intervention attended by eighty per cent of employees of the Best Western International, the world's largest privately owned chain of hotels:

• assessed data collected via a series of focus groups;
• designed a career management intervention to support management in leading their employees through change;
• designed a change/career management workshop, and managed a team of eight facilitators in the delivery of this project;
• co-designed a one-on-one consulting intervention to support employees in building their self-esteem and working more proactively to take control of their situation.

Assessed the "people needs" of Bank One (Western Region) when they standardized all systems nationally and shifted the culture to a sales environment:

• customized a training intervention ("Managing Your Career") that helped employees cope more effectively with the changing environment and plan for job interviews in the "new organization." Of almost 1,000 employees who attended the workshop, ninety-eight percent said they would recommend this workshop to other employees;
• customized a career coaching workshop for managers that provided them with the techniques and strategies to assist employees with their short-term career decision making as well as long term career development.

Consulted with the Arizona Department of Commerce in the design and implementation of a series of analyses of the skills and competencies needed by Arizona's workforce to succeed in the state's burgeoning economy.

• Each of these analyses targeted one of the industry clusters from the Governor's Strategic Partnership for Economic Development (GSPED). GSPED identified 11 key clusters of related industries in Arizona that would spawn business start-up, attract suppliers, stimulate economic growth, and create demand for large, diverse pools of experienced workers. These clusters included: Bioindustry, Environmental Technology, Food Fiber and Natural Products, High Tech Industry, Mining and Minerals, Optics, Plastics and Advanced Composite Materials, Senior Living, Software and Information Technology, Tourism and Experience, and Transportation and Distribution.
• Each report, focusing on one of the GSPED clusters, provided a statewide blueprint for the state's education and training experts who are preparing Arizona's workforce today for Arizona's jobs of tomorrow.

Consulted with Salt River Project, a large Arizona based utility company, on the design and implementation of a multi-rater feedback project focused on competencies relating to learning agility as defined by the Lominger Limited product, CHOICES ARCHITECT® Talent Management Tool (formerly called LEARNING AGILITY™). Over 200 managers were participants in this project with an outcome that included the creation of a customized development plan and connection to further coaching and mentoring services provided by their organization.

Career Counseling

• Counseled individuals, ranging in age from 17 years to 74 years, in a private consultation environment. She has helped over 3000 clients in extensive career planning with a focus on achieving an optimal match between the person and the job.
• Researched and designed a short-term career counseling model for a large employee assistance program (EAP) provider. This intervention strategy blended successfully with the brief therapy model utilized by the personal counsellors in this service.
• Served as an employee assistance program (EAP) counselor in a wide range of situations including: counseling individual employees on more effective coping strategies when their organization was merging with a larger corporation; helping the families of relocated employees overcome mobility trauma; and coaching employees with subordinate/peer/boss interpersonal conflicts.
• Facilitated personal growth and development workshops with "at risk" Native American youth, and students within an inner city program called "Genesis."